Generally speaking, if you need to cancel your attendance at a training event, you will receive your full payment back, minus 5%.
If you need to cancel within 60 days of paying through PayPal, we will refund through PayPal and the process is fairly quick.
If you paid via PayPal but cancel more than 60 days after the payment was made, the refund process will take a little longer and we’ll send you a check.
If you paid via credit card or check, your refund will be returned to you via check.
If you cancel within a few days of the event, or can’t attend at the last minute, we prefer to give you credit towards another training rather than refund your money.